Privacy Policy

Privacy Policy

1. OVERVIEW

General Information
The following notes provide a simple overview of what happens to your personal data when you browse our webshop. Personal data refers to any data that can be used to identify you personally.

DATA COLLECTION ON THIS WEBSITE

Responsible Party
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the site’s legal notice (Impressum).

Data Collection
Some data is collected when you provide it to us—for example, data entered into a contact form. Other data is automatically collected by IT systems when visiting the website, primarily technical data (e.g. browser type, operating system, time of page visit). This data is collected automatically upon visiting the site.

Data Usage
Part of the data is collected to ensure the error-free functioning of the website. Other data may be used to analyse user behaviour.

User Rights
You have the right to receive free information at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, blocking, or deletion of this data. If you have any questions, you can contact us at any time using the address provided in the legal notice. You also have the right to lodge a complaint with the relevant regulatory authority.

ANALYSIS TOOLS AND THIRD-PARTY TOOLS

When visiting our website, your browsing behaviour may be analysed statistically. This happens primarily through cookies and analytics tools. This analysis is usually anonymous and cannot be traced back to you personally. You can opt out of this analysis or prevent it by avoiding the use of certain tools. More information can be found in the detailed privacy policy below.

2. GENERAL INFORMATION AND MANDATORY NOTICES

Data Protection
The protection of your personal data is important to us. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When using this website, various personal data are collected. This privacy policy explains what data we collect and what we use it for.

Please note that data transmission on the internet (e.g. communication via email) may have security gaps. Complete protection of data from access by third parties is not possible.

Responsible Entity
The party responsible for data processing on this website is:
une ligne GmbH
Weggisgasse 21
CH-6004 Lucerne LU
Switzerland
Phone: +41 201 69 39
Email: digital@uneligne.com

The responsible entity is the person or legal body who decides alone or together with others on the purposes and means of processing personal data.

Withdrawal of Your Consent
Many data processing operations are only possible with your express consent. You may withdraw your consent at any time by sending an informal email to digital@uneligne.com. The legality of the data processing done before the withdrawal remains unaffected.

Right to Data Portability
You have the right to have data that we process automatically based on your consent or to fulfil a contract handed over to you or to a third party in a standard, machine-readable format. If you request direct transfer to another responsible party, this will only be done where technically feasible.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security and to protect the transmission of confidential content, such as orders or inquiries sent to us. You can recognise an encrypted connection when the address line of the browser changes from “http://” to “https://” and a lock icon appears.

When SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

Encrypted Payment Transactions on This Website
If there’s an obligation to send your payment data (e.g. account number for direct debit) after entering into a paid contract, this data is needed to process the payment.

Payment transactions via common methods (Visa/MasterCard, direct debit) are done exclusively over an encrypted SSL or TLS connection. When encrypted, your payment details cannot be read by third parties.

Access, Blocking, Deletion
You have the right under applicable laws to receive free information at any time about your stored personal data, their origin, recipients, and the purpose of data processing. You also have the right to request correction, blocking, or deletion of your data. Please contact us at any time using the address provided in the legal notice for further questions on personal data.

3. DATA COLLECTION ON OUR WEBSITE

Cookies
Websites sometimes use cookies, which do not harm your device or contain viruses. They make our site more user-friendly, effective, and secure. Cookies are small text files stored by your browser.

Most cookies we use are “session cookies,” which are automatically deleted after your visit. Others remain stored on your device until deleted manually. These allow us to recognise your browser the next time you visit for a better experience.

Cookies can be disabled or allowed only in specific cases. Disabling cookies may limit website functionality.

Cookies required for electronic communication or certain functions (e.g. shopping cart) are stored under Art. 6(1)(f) GDPR. The website operator has a legitimate interest in technically flawless and optimised service. Any other cookies (e.g. analytics) are handled separately in this privacy policy.

Server Log Files
The website provider automatically collects and stores information in server log files that your browser sends to us, including:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of accessing computer
  • Time of server request
  • IP address

This data is not merged with other data sources. The basis for data processing is Art. 6(1)(f) GDPR.

Registration on This Website
You can register on our website to access additional features. We use the data only for the specific service you registered for. Mandatory fields must be completed; otherwise, registration is denied.

We use your email to notify you of changes or technical updates.

The data entered during registration is processed based on your consent (Art. 6(1)(a) GDPR) and can be revoked at any time. Data will be stored while you are registered and deleted after. Legal retention periods remain unaffected.

Processing Data (Customer and Contract Data)
We collect, process, and use personal data only as necessary for creating or modifying a contractual relationship (inventory data) under Art. 6(1)(b) GDPR. Usage data is processed only as necessary to provide the service or charge for it.

Customer data is deleted after contract completion or business relationship termination, except where retention is required by law.

Data Transfer at Contract Conclusion for Online Shops
We transfer personal data to third parties only if required for contract processing—e.g. shipping companies or payment processors. No further transmission occurs without your express consent. Data is not shared for advertising purposes without consent.

The legal basis is Art. 6(1)(b) GDPR.

4. ANALYTICS AND ADVERTISING

Google Analytics
This website uses Google Analytics, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies” to analyse how you use the site. Data is usually transferred to a Google server in the USA and stored there.

The use of cookies is based on Art. 6(1)(f) GDPR—legitimate interest in optimising website and advertising.

IP Anonymisation
We use IP anonymisation, where your IP address is shortened within the EU or EEA before being transferred to the US. Only in exceptional cases will the full IP be sent to Google and shortened there. Google processes the data on behalf of the site operator. The IP address transmitted by your browser is not merged with other Google data.

Browser Plugin
You can prevent cookies from being saved via your browser settings. Note: some site functions may be limited. You can also prevent Google’s data collection via cookies by installing this plugin:
https://tools.google.com/dlpage/gaoptout?hl=de

Opt-Out of Data Collection
Click the link below to prevent data collection by Google Analytics. An opt-out cookie will be set:
Disable Google Analytics

More information on Google Analytics data handling:
https://support.google.com/analytics/answer/6004245?hl=de

Demographics in Google Analytics
We use the "demographics" feature to generate reports on age, gender, and interests. This data comes from interest-based advertising and third-party visitor data and is not linked to any individual. You can disable this feature in your Google account settings.

5. NEWSLETTERS

Newsletter Data
To receive our newsletter, we need your email and verification that you agree to receive it. This data is not shared with third parties.

Newsletter processing is based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time using the "unsubscribe" link in the email. Past processing remains unaffected.

Your data will be stored until you unsubscribe and deleted thereafter unless stored for other purposes.

6. PLUGINS AND TOOLS

Google Web Fonts
We use Google Web Fonts for uniform display. Your browser loads the fonts from Google servers when the page opens, which lets Google know your IP address visited our site.

Using Web Fonts is a legitimate interest under Art. 6(1)(f) GDPR. If your browser doesn't support Web Fonts, a standard font from your device will be used.